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PRIVACY POLICY

(School Bus Transport Service – India IT Act + DPDP Act aligned)

  • Introduction

    We value your privacy and are committed to protecting personal data of students and parents using our transport service. This policy explains how we collect, use and protect your information.

  • Information We Collect
    • Parent Information
      • Name
      • Mobile number
      • Email address
      • Address
      • Emergency contact details
      • Payment details
    • Student Information
      • Name
      • School name
      • Pickup & drop location
      • Bus stop details
      • Attendance & boarding data
    • App / Website Data
      • IP address
      • Device information
      • GPS tracking data (for live bus tracking)
  • How We Use Information

    We use collected data to:

    • Provide school transport service
    • Plan routes and optimize safety
    • Send notifications & alerts
    • Provide live tracking access
    • Contact parents during emergencies
    • Process payments & invoices
    • Improve service quality
  • GPS Tracking & Safety

    Our buses may use GPS tracking systems to:

    • Provide real-time bus location
    • Ensure student safety
    • Maintain attendance logs

    This data is used strictly for transport operations and safety purposes.

  • Data Sharing

    We do not sell or rent personal data.

  • Data may be shared only with:
    • School administration (for transport coordination)
    • Drivers & transport staff (limited access)
    • Payment gateway providers
    • Government authorities when legally required
  • Data Security

    We use industry-standard safeguards:

    • Secure servers
    • Encrypted payment gateways
    • Restricted staff access
    • Regular monitoring

    However, no online system is 100% secure.

  • Data Retention

    We retain data:

    • During active service period
    • Up to 3 years for legal & accounting purposes

    After that, data is securely deleted.

  • Parent Rights

    Parents/Guardians may request:

    • Access to data
    • Correction of information
    • Deletion of account (after service closure)

    Requests can be sent via email.

  • Children's Privacy

    We collect student data only with parental consent for providing transport services.

  • Cookies (Website)

    Our website may use cookies to:

    • Improve user experience
    • Track website usage
    • Maintain login sessions

    You may disable cookies in browser settings.

  • Policy Updates

    We may update this policy periodically. Updates will be posted on this page.